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Site Now Syndicated to FeedBurner I took some time today to get the RSS feed for posts on the site syndicated to Google FeedBurner. I...
Padmasree Warrior Keynote on Cisco.com The full, professional video of Padmasree Warrior’s Keynote address from Cisco Live 2009 is now online at Cisco.com. Padmasree Warrior Keynote...
BRKCCT-1003 “Contact Center Enterprise Roadmap” My second session of the day on June 29th was the BRKCCT-1003 session “Cisco Unified Contact Center Enterprise Overview and...
BRKVVT-2011 “Upgrading CUCM to 7.1″ My first session of the day on June 29th was BRKVVT-2011 “Best Practices for Migrating Previous Versions of Cisco Unified...
  • Site Now Syndicated to FeedBurner017-July-2009

    Site Now Syndicated to FeedBurner

    I took some time today to get the RSS feed for posts on the site syndicated to Google FeedBurner. I...

    Read More

  • Padmasree Warrior Keynote on Cisco.com016-July-2009

    Padmasree Warrior Keynote on Cisco.com

    The full, professional video of Padmasree Warrior’s Keynote address from Cisco Live 2009 is now online at Cisco.com. Padmasree Warrior Keynote...

    Read More

  • BRKCCT-1003 “Contact Center Enterprise Roadmap”030-June-2009

    BRKCCT-1003 “Contact Center Enterprise Roadmap”

    My second session of the day on June 29th was the BRKCCT-1003 session “Cisco Unified Contact Center Enterprise Overview and...

    Read More

  • BRKVVT-2011 “Upgrading CUCM to 7.1″030-June-2009

    BRKVVT-2011 “Upgrading CUCM to 7.1″

    My first session of the day on June 29th was BRKVVT-2011 “Best Practices for Migrating Previous Versions of Cisco Unified...

    Read More

  • Vlog Entry #1029-June-2009

    Vlog Entry #1

    I am just finishing up some work-related tasks before I head over to CiscoLive 2009. My first session begins at...

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  • View from the 39th floor028-June-2009

    View from the 39th floor

    Here are some Flip videos from my visit to “The View”, a lounge on the 39th floor of the Marriott...

    Read More

  • Video: GENCCBU-5610 at CiscoLive 2009028-June-2009

    Video: GENCCBU-5610 at CiscoLive 2009

    Here are the videos that I shot with my Flip video camera at the GENCCBU-5610 session today. This is the...

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  • Cisco and Salesforce.com announce partnership028-June-2009

    Cisco and Salesforce.com announce partnership

    At the Customer Care and Collaboration session today, Cisco and Salesforce.com announced a partnership related to the Salesforce.com Service Cloud...

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  • CCBU Customer Contact and Collaboration Session028-June-2009

    CCBU Customer Contact and Collaboration Session

    Just entered the first session of my week at CiscoLive, GENCCBU-5610 Contact Center and Collaboration Communities General Session. I will post video from the session later today,...

    Read More

  • Checking in at Delta.com027-June-2009

    Checking in at Delta.com

    I just checked in for my flight at Delta.com. I have been a loyal customer of Delta Airlines for years,...

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